Therapist Supervisor
FULL-TIME EMPLOYMENT
Saginaw
Saginaw
Saginaw Psychology Services is a reputable, accredited and ethical Tri-City leader in mental health and SUD services. We utilize best practices in the industry and are diligent in maintaining high levels of trained personnel to provide optimal service delivery across many systems of mental health. We are experiencing growth in the business and would love to have you join our team!
The therapist supervisor is the principal provider of direct care clinical service at Saginaw Psychological Services. It is the responsibility of the supervisor to provide guidance, counsel along with follow through on specific work-related functions as directed in your position. The Supervisor works in the agency’s mental health counseling center and may have a caseload of clients with varying diagnosis which none will be discriminated against.
SUPERVISOR
1. Provide individual supervision to employee at least once per month.
2. Schedule and complete orientations as needed.
3. Assign cases to the SCCMHA team and reassign cases when needed by following SPSI
internal procedure (see procedure) and also changing the admission in EMR Systems.
4. Track unit requirements for the SCCMHA team, meet with therapists if they are not
meeting their required unit averages and write up progressive discipline according to the
agreement.
5. Assist and attend annual audits required by SCCMHA.
6. Review rosters completed by team and ensure therapists are completing documentation
on time. If not, meeting with them to address these issues in supervision or more
frequently if needed and writing up progressive discipline if needed (PAF)
7. Review and conduct interviews for the SCCMHA team and complete hiring process with
human resources.
8. Ensure emails and phone calls are being addressed and returned in a timely manner (24
hours preferred) due to SCCMHA urgent needs.
9. Ensure availability for crisis or urgent situations that may arise.
10. Respond to therapists, medical provider or nursing concerns and case reassignments in a
timely matter to ensure continuity of care of the consumer.
11. Attend monthly provider meetings at SCCMHA.
12. Attend supervisor meeting and individual supervision once a week unless agreed on with
supervisor.
13. Coordinate with SCCMHA team lead and run monthly SCCMHA team meetings.
14. Ensure cases that have not been seen in 30 days are being followed up on.
15. Reviews/signs off on and/or send corrections for assessments, IPOS, annual
psychosocial, and periodic reviews or other required documents SCCMHA.
16. Complete annual performance appraisals as they are due.
17. Review pre-screens notification emails and ensure therapists are following up within 7
days of hospital discharge per SCCMHA policy.
18. Ensure all tasks from upper management are being attended to in a timely manner.
19. Ensure to follow discharge procedure with appeals notices and discharges in EMR
systems.
20. Will openly acknowledge difficulty in managing any case and seek support and
supervision from the department supervisor.
21. Will immediately report critical issues and work with their direct supervisor to develop
an intervention plan.
22. Will support and attend where possible agency events or initiative, and the goals of the
agency strategic plan.
23. Will carry selected and additional administrative assignments as required, case record
review, committee assignments, etc.
24. Supervisor will be expected to have an established caseload as determined by their direct
supervisor.
25. Coordinating with different professionals and agencies that serve our consumers.
26. Monitoring treatment and medications.
27. Advocating for our consumers to ensure equality and reduce the stigma of mental
health/substance use.
28. Respond to routine and emergency contacts from clients and/or staff.
29. Prepare and maintain records and reports, such as budgets, personnel records, or training
manuals.
30. Participate in the determination of organizational policies regarding such issues as
participant eligibility, program requirements, and program benefits.
31. Research and analyze member or community needs to determine program directions and
goals.
32. Act as consultants to agency staff and other community programs regarding the
interpretation of program-related regulations and policies.
33. Run productivity and manage invoices.
34. Other duties required as assigned.
CLINICAL THERAPIST
1. Demonstrate a knowledge of assessment techniques including historical assessment,
structured interview, and behavioral assessment that contributes to an accurate diagnosis.
2. Work with the client and the treatment team to determine an appropriate course of
treatment to meet the client’s goals and the expected outcomes of the case.
3. Demonstrate basic clinical skills including, but not limited to: a capacity to establish and
maintain a treatment alliance, and the ability to provide respect and empathy toward the
client.
4. Effectively manage counter-transference issues and feelings that might threaten to
interfere with treatment.
5. Utilize supervision – reporting progress, success, and difficulty in treating cases assigned
to you.
6. Maintain confidentiality of records relating to clients’ treatment.
7. Encourage clients to express their feelings and discuss what is happening in their lives,
helping them to develop insight into themselves or their relationships.
8. Assess patients for risk of suicide.
9. Prepare and maintain all required treatment records and reports.
10. Guide clients in the development of skills or strategies for dealing with their problems.
11. Perform crisis interventions with clients.
12. Act as client advocates to coordinate required services or to resolve emergency problems
in crisis situations (take answering services calls after hours if needed).
13. Meet with families, probation officers, police, or other interested parties to exchange
necessary information during the treatment process.
14. Discuss with individual patients their plans for life after leaving therapy.
15. Monitor clients’ use of medications and report to their family doctor or psychiatrist any
issues seen.
16. Refer patients, clients, or family members to community resources or to specialists as
necessary or when other levels of care are needed beyond the therapist scope.
17. Work to continually improve skills seeking training in areas where needs/goals have been
identified.
18. Document progress notes, treatment plans, assessments, evaluations and all other
required paperwork in a timely fashion according to policy and procedure.
19. Maintain your credentials and required trainings to satisfy your licensure and/or
insurance.
MARGINAL JOB DUTIES
1. Participate in interview process as needed.
2. Develop a new training binder for new employees, training new employees as needed
including training SCCMHA therapy team on EHR usage.
3. Establish and maintain relationships with other agencies and organizations in community
to meet community needs and to ensure that services are not duplicated.
4. Learn about new developments in counseling by reading professional literature, attending
courses and seminars, or establishing and maintaining contact with other colleagues.
5. Evaluate the work of staff to ensure that programs are of appropriate participant
eligibility, program requirements, and program benefits.
6. The supervisor will provide assistance and leadership by such means as consulting,
teaching or supporting other staff members in conducting their responsibilities and
enhancing their professional growth as appropriate, and coordinating activates when
assigned to do so.
1. Self-motivated and the ability to handle unforeseen problems. Does not wait to be told
what to do, can work independently.
2. Exceptional organizational and leadership skills.
3. Aptitude in resolving issues and conflicts.
INTERPERSONAL SKILLS
1. Must possess effective communication skills and act as a representative of SPSI and
adhering to its mission, vision, and values. This includes external representation of local
agencies.
2. Speak to clients in a respectful and calming manner, even if clients are agitated. Identify
and resolve client conflicts/dissatisfaction issues as needed.
3. Engages and develops trusting relationships with clients to enhance successful mental
health/substance use outcomes.
4. Continually strives for effective relationships with staff, clients and management.
5. Expect self and co-workers to maintain the highest standards of professional ethics.
6. Create enthusiasm for team, set a model for team work and promote strong working
relationships.
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